Repeat faults in assets pose considerable financial and operational risk to Downer and our customers which is why we are applying RPA and AI technology to Sydney Trains’ Waratah fleet, helping to improve reliability and availability.

We use a three-phase approach, so our engineers are now able to review a more concise report within 35 minutes of the fault occurring with 95 per cent accuracy.

Downer’s RPA and AI technology for repeat fault automation analyses structured and unstructured data quickly and efficiently, producing insights for informed decision making and reducing financial and operational risk.