Australia and New Zealand’s critical infrastructure is built or maintained by Downer, and Downer is built by people. People who step up and take accountability, who always show up for our customers, and who stand up for each other.
That’s what makes us different.
That’s ‘The Downer Difference’. In 2024, we launched The Downer Difference – our cultural blueprint that is built not just for high-performance, but by the people who deliver it every day.
The Downer Difference lives in three key behaviours:
- We own the outcomes.
- We do it for our customers.
- We stand for each other.
It isn’t a slogan. The Downer Difference is a way of working that guides every conversation, every commitment.
It’s how we make a difference – The Downer Difference.
We own the outcomes
We step up, take responsibility, and deliver what we say we will.
Hear from our colleagues Craig and Dannielle about what this means to them.
We stand for each other
We’ve got each other’s backs and work as one team to keep each other safe, included, and supported.
Hear from our colleagues Chris and Cecilia about what this means to them.
We do it for our customers
We put ourselves in our customers’
shoes and go the extra mile to get the right results.
Hear from our colleagues Nathan and Mhairi about what this means to them.
Culture and Māori Tikanga
In New Zealand, tikanga Māori – the principles that guide the right and respectful way of doing things are woven into Downer’s culture. They align with our three focus areas: we own the outcomes, we do it for our customers, and we stand for each other. These principles shape how we work and how we show respect for people, place and purpose.
