Downer New Zealand Tikanga – our values

Tuituia ngātahi mātou ki te mana o te Whānau, te Manaaki te Kairangatira me te Ngākau Pono. Tuituia hei korowai tikanga tuku iho mō tātou.

Stitching us together as one are family and relationships, care & respect, excellence and integrity as our cloak of values.

With a strong history in Aotearoa New Zealand, our business has its roots back to the 1800’s and has grown up with our nation. As we grow and develop, we recognise the need to strengthen our connection to Aotearoa New Zealand.

Language is key to how we communicate and an important part of our culture.

By embracing the three official languages of Aotearoa New Zealand – English, Te Reo Māori and sign language we have reset the values of our business.

Values are an intrinsic part of the way we behave. Values guide the way we act. They can be thought of as the behaviours by which we aspire to live. They are the way we do things around here. They are the unwritten guidelines connected to the norms of the communities and societies we live.

In the Māori context, values can be described using the word Tikanga, being customary practices and Downer New Zealand Tikanga behaviours.

The word Tika means correct and so Tikanga being to do things right.

In resetting our organisation’s values, we reflected on the behaviours we aspire to, the behaviours we observe, and that we believe our people will connect to. In developing these values, we have consulted with a range of our people across our business. At Downer, we are committed to building a better Aotearoa, by strengthening our relationships with our people, our customers, and our communities. We do this through striving to protect our environment. We pursue excellence through embracing diversity and creating an inclusive environment – so our people can be their very best. We keep our promises and do what we say to deliver positive outcomes for all.

The outcome of our journey to reset our values has resulted in us centring around the values of Whānau (Family and Relationships), Manaaki (Care and Respect), Kairangatira (Excellence) and Ngākau Pono (Integrity).

 

 

Tikanga is intricately linked to our three culture focus areas: we own the outcomes, we do it for our customers and we stand for each other. They are important and influence every focus area of the Downer culture - The Downer Difference.